How can we help?

Reminders don’t ring when the app is closed

Some phones (Samsung, Xiaomi, Huawei, Oppo…) stop apps in the background to save battery. Open Talhaq, tap the “Important” card on the home screen to set battery to “Unrestricted”, then try it from Settings with “Test now”.

How do I cancel Talhaq Plus?

On Google Play: your picture → Payments & subscriptions → Subscriptions → Talhaq → Cancel. On iPhone: Settings → your name → Subscriptions. Plus stays active until the end of the paid period.

Do I need an account?

No. The app works with no account, email or phone number, and your reminders are stored on your phone.

How do I delete my data?

In Talhaq → Family, tap “Delete my data from the server” and everything you shared is removed at once. Uninstalling the app removes everything on your phone.

How do I turn off the adhan and prayer alerts?

In Talhaq → Settings → “Prayer alerts”, turn the switch off: the adhan, “Still time?”, the Jumuah reminder and the Fajr alarm all stop, while prayer times stay visible and medicine reminders keep working. Turn it back on any time and everything returns as before. To stop just one of them, use its own switch below, or pick “Gentle tone” instead of the adhan sound.

Prayer times look off

Check the location and calculation method in Settings. We pick your country’s official method automatically (Umm al-Qura in Saudi Arabia), and you can change it.

Does Talhaq work offline?

Yes — the azan and medicine and appointment reminders work offline because they are stored on your phone. The family-circle alert when someone misses a dose needs an internet connection to reach you.

How do I tie a dose to a prayer time?

When adding a medicine, set it minutes after an azan, like “15 minutes after Maghrib”, instead of a fixed hour — it then moves with the prayer time every day.

What is the family circle?

A Talhaq Plus feature: if your mother or father doesn’t confirm a dose on time, you get an alert with Call and WhatsApp buttons.

Are there ads?

The free version shows a few ads; Talhaq Plus is ad-free with extra features.

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